WEBSITE CARE PLAN
We take the stress out of making sure your site is protected from hackers, regularly backed up, professionally maintained, and secure.
Everything You Need To
We take security extremely seriouslyand constantly stay informed on the latest security issues and best practices. We are proud of our 100% success rate of no hacks for sites on our maintenance care plan.
In addition to protecting your site from malware and hackers, it’s also important to keep the framework and tools in the site updated, and to make sure the site is loading quickly and efficiently.
With insights from the report we create for you on your site traffic and visitor behavior, you’ll have important data and information to help you take your business growth to the next level.
Frequently Asked Questions
Is Website Hosting Included?
Yes! We provide hosting on servers that are optimized for speed and contain critical functionality necessary to successfully host your site.
Are There Setup or Cancellation Fees?
No! There are no setup costs and should you ever need to leave the plan, there are no cancellation fees. The door is always open should you leave and decide to come back to the plan.
WHAT IF MY SITE GETS HACKED WHILE ON THE PLAN?
If your site should get compromised while you’re on the plan – we’ll take care of cleaning the site and getting everything squared away at no extra cost to you. But have no fear; to date – we’ve had ZERO hacks or breaches with any sites on our maintenance plan.
WHAT IF MY SITE GETS HACKED AND I"M NOT ON THE PLAN?
We can take care of getting the site cleaned for an initial cleanup fee of $750. Then we immediately get your site on our monthly plan to make sure it remains clean and protected form hacks.
Does My Monthly Maintenance Time Roll Over?
No. The retainer for hourly updates is for the current monthly only and unused time does not roll over to the next month.
What Happens If I Have Updates That Require More Than 30 Minutes?
We’ll always try to get your updates done within 30 minutes to save you some extra cost but if you have a decent amount of updates that will require more time, we’ll give you an estimate of time and an hourly rate.
How Fast Do You Implement The Monthly Updates
We perform the udpates the first week of every month. As a monthly client, you always get top priority compared to clients who aren’t on the plan.
What Happens If I Pass On The Plan?
The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
You won’t get a monthly report overviewing your site traffic, page views, etc.
Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.