WEBSITE CARE PLAN

We take the stress out of making sure your site is protected from hackers, regularly backed up, professionally maintained, and secure.

Everything You Need To

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Protect

We take security extremely seriouslyand constantly stay informed on the latest security issues and best practices. We are proud of our 100% success rate of no hacks for sites on our maintenance care plan.

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Optimize

In addition to protecting your site from malware and hackers, it’s also important to keep the framework and tools in the site updated, and to make sure the site is loading quickly and efficiently.

Thrive

With insights from the report we create for you on your site traffic and visitor behavior, you’ll have important data and information to help you take your business growth to the next level.

What WE DO

Monthly Updates

We keep your site updated with the monthly care plan. Each and every month your WordPress theme and plugins are monitored and updated. Any conflicts arising from updates are rectified. Obsolete plugins are replaced. with similar functionality.

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Optimization

As part of the monthly website care plan, we check the performance of your website and make sure it is loading quickly and running efficiently.

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Security monitoring

Your site is monitored monthly to detect any intrustions from evil internet forces trying to wreak havoc with your site and your visitors. 

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Hacker PROTECTION

Mechanisms are put into place to thwart hackers before they do any damage to your site. Any security intrustions are cleared and your site is restored to its uncompromised state.

Backups

With the standard website care plan, your site is backed up monthly in multiple locations and can be restored at any time from the monthly backup. More frequent backups can be performed in higher level website care plans. Contact us for additional information.

Monthly Analytics Reports

We send you a monthly report of your page views, site traffic, and visitor behavior. The monthly google analytics report shows you your page views, site traffic, visitor demographics, and more. 

Bonus

We will take care of any quick website updates you might have (up to 1hr) every month! You’ll have the peace of mind knowing that your site is safe and that you have us available for any quick updates or issues you may have.

Frequently Asked Questions

Is Website Hosting AvailablE?

Yes. We provide hosting on servers that have blazing speed and critical functionality necessary to successfully host your site. Contact us for rates.

Are There Setup or Cancellation Fees?

No! There are no setup costs and should you ever need to leave the plan, there are no cancellation fees. The door is always open should you leave and decide to come back to the plan.

WHAT IF MY SITE GETS HACKED WHILE ON THE PLAN?

If your site should get compromised while you’re on the plan – we’ll take care of cleaning the site and getting everything squared away with Google at no extra cost to you. But have no fear; to date – we’ve had ZERO hacks or breaches with any sites on our maintenance plan.

WHAT IF MY SITE GETS HACKED AND I"M NOT ON THE PLAN?

We can take care of getting the site cleaned for an initial cleanup fee of $500 then we can immediately get your site on our monthly plan to make sure it remains clean and protected form hacks.

Does My Monthly Maintenance Time Roll Over?

No. The retainer for hourly updates is for the current monthly only and unused time does not roll over to the next month.

What Happens If I Have Updates That Require More Than 1 Hour?

We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate.

How Fast Do You Implement The Monthly Updates

We try to get to updates within 48-72hrs. As a monthly client, you always get top priority compared to clients who aren’t on the plan.

What Happens If I Pass On The Plan?
If you decide to decline our maintenance plan, there’s a lot that can go wrong with your website. Here are a few of the top reasons a website care plan is recommended:

The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.

The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.

You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.

You won’t get a monthly report overviewing your site traffic, page views, etc.

Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.

I don’t worry about my site getting hacked anymore with the Level 10 Website Care Plan. I learned the hard way how important it is to keep my site professionally maintained. A hacker destroyed my site, trashed my google rankings, and impacted my clients. It was costly and stressful. It’s not something I would wish on anyone.

LORI GREYMONT

SJREI ASSOCIATION

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No contracts, setup fees, or cancellation fees.

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